Our Expertise

The FCHG team pride themselves on their knowledge of anything from acquisition to exit of your asset, and the entire value-creation life cycle in between. Their wide-ranging hotel sector leadership background puts them in a perfect position to advise you with a specific hotel challenge you have, or a particular decision you need to make.

When hotel owners are presented with financial challenges and frustrations with hotel brand directives, operators and management companies, this is where FCHG can have the most impact. Sifting through the minefield of risk and opportunity, with an impartial recovery strategy in mind is exactly where FCHG can help. Recognising the need to swiftly adapt, FCHG has the skills needed to challenge the “normal”, and work collaboratively with your teams to make informed and profitable decision. resulting in added value to your investment.

Consultancy

  • In-depth business reviews
  • Benchmarking and cost control
  • Operating partners accountability
  • Payroll planning and headcount review Leadership team selection
  • Performance monitoring

Commercial

  • In-depth analysis of commercial strategy
  • Profitability revenue management reviews
  • GAP analysis, diagnostic benchmarking and monitoring
  • Brand performance delivery
  • Cohesive effective commercial action plans 

Hotel Management

  • Day to day operational running of the asset
  • Accounting and Reporting Services
  • Capital expenditure budgets
  • Talent optimisation (resources)
  • Commercial strategy 

 

Advisory

  • Non Exec Board Advisors
  • Strategic business reviews
  • Project management and on demand support
  • Franchise and management negotiation
  • Operator brand review and selection 

Asset Management

  • Operator search & selection
  • Oversee recovery and renewal strategies
  • Provide professional, detailed reporting
  • Development ROI opportunities 
  • Maintain regular performance reviews

 Acquisitions

  • Sourcing
  • Due-Diligence
  • Under-writing support
  • Managing relations / owners 
  • Site-visits 

Executive Resourcing

  • FCHG’s Boutique Talent Directory of professionals
  • Global search network, to find the right game-changing hires
  • Specialist retained executive resourcing service aimed at attracting highly skilled senior management talent
  • Guaranteed fulfilment of strategically important roles within a pre-determined timeframe
  • Personalised Executive Assessment service

 Property & Project Management

  • Hotel Refurbishments
  • Development Projects & Cost Management
  • Incorporated wellbeing principles into hotel refurbishments, development projects and building surveying
  • Property Improvement Plan negotiation and costing
  • Value add space creation and utilisation reviews

Operational Excellence

  • Short, mid and long-term operational strategies
  • Standards of Operation & Best Practice
  • Development & Implementation of customer service delivery & loyalty protocol
  • Coaching, training, mentoring
  • Optimised team communication with the guidance of the VP of Wellbeing